Privacy Policy
Last Updated: September 15, 2026
Introduction
Neuroplastic Training Ltd. ("Farias Technique", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, retain, and safeguard personal information when you visit www.fariastechnique.com, register for educational activities, purchase educational services, subscribe to communications, or otherwise interact with Farias Technique.
We collect, use, and disclose personal information only for purposes that are appropriate in the circumstances and in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) where applicable.
Who We Are
Farias Technique is operated by Neuroplastic Training Ltd., a Canadian corporation.
Registered Office
80 Atlantic Avenue, 4th Floor
Toronto, Ontario M6K 1X9
Canada
Email
[email protected]
Website
www.fariastechnique.com
Telephone
+1 (647) 576-7972
Questions, requests, or complaints concerning privacy or the handling of personal information may be directed to us using the contact information above.
Information We Collect
The personal information we collect depends on how you interact with our website and services.
Information You Provide
We may collect information that you provide directly to us, including:
Name
Email address
Telephone number
Country of residence
Billing and transaction information
Registration and booking information for seminars, workshops, and educational activities
Information contained in communications you send to us
Newsletter subscriptions and communication preferences
We limit the collection of personal information to information that is reasonably necessary for the purposes identified in this Privacy Policy.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically by our website platform and related technologies, including:
IP address
Browser type
Device information
Operating system
Pages visited
Date and time of access
Referral source
Cookie and analytics information
For additional information about our use of cookies and similar technologies, please refer to our Cookie Policy.
How We Use Your Information
We may use personal information to:
Provide and administer our educational services
Process registrations and bookings
Process payments and maintain transaction records
Communicate with you regarding seminars, workshops, registrations, and educational activities
Respond to enquiries and requests
Provide customer support
Maintain and improve our educational services
Maintain the functionality, integrity, and security of our website and systems
Prevent misuse, fraud, and security incidents
Maintain appropriate business, tax, and accounting records
Comply with applicable legal and regulatory obligations
Where required, and where you have provided consent, we may also use your contact information to send newsletters, educational updates, seminar announcements, and information about future educational opportunities.
You may unsubscribe from marketing communications at any time by using the unsubscribe mechanism included in our emails or by contacting us directly.
Where consent is the basis for our handling of personal information, you may withdraw that consent, subject to applicable legal or contractual restrictions and reasonable notice.
Consent
We seek meaningful consent for the collection, use, and disclosure of personal information where consent is required by applicable law.
The form of consent may vary depending on the nature and sensitivity of the information and the circumstances in which it is collected.
We will not require consent to the collection, use, or disclosure of personal information beyond what is reasonably necessary to provide a requested product or service, except where you are given an appropriate choice or where otherwise permitted by law.
If we intend to use or disclose personal information for a new purpose that was not previously identified, we will obtain additional consent where required by applicable law.
Payment Processing
Payments are processed through Stripe.
Farias Technique does not collect or store complete payment card details. Payment information required to process a transaction is provided to and processed by Stripe in accordance with Stripe's applicable terms, privacy practices, and security measures.
We may receive and retain information relating to a transaction, such as your name, contact information, transaction amount, payment status, date, and transaction or invoice identifiers, where necessary for administration, accounting, customer support, and legal compliance.
Third-Party Service Providers
We use selected third-party service providers to operate Farias Technique and provide our educational services. These may include:
Squarespace — website hosting and website functionality
Squarespace Scheduling (Acuity Scheduling) — registration and scheduling services
Stripe — payment processing
Vimeo — video hosting and embedded video content
YouTube — embedded video content
Google Workspace — business email and communications
These service providers may process personal or technical information as necessary to provide their respective services to us and in accordance with their applicable contractual terms and privacy practices.
We seek to limit the personal information made available to service providers to what is reasonably necessary for the relevant service.
Data Location and International Processing
Farias Technique serves participants throughout the world.
Participant information collected through our registration and scheduling system is maintained using our Canadian scheduling environment. We configure the services under our control to maintain participant registration and scheduling information in Canada where those services provide this capability.
Certain other service providers used for website functionality, payment processing, communications, or embedded content may process limited personal or technical information in other jurisdictions as part of providing their services.
Where a service provider processes personal information on our behalf, we take reasonable steps appropriate to the nature and sensitivity of the information to ensure that it is appropriately protected.
Personal information processed in another jurisdiction may be subject to the laws of that jurisdiction and may be accessible to courts, law enforcement agencies, or governmental authorities where permitted by applicable law.
Limiting Use and Disclosure
We use and disclose personal information only for the purposes for which it was collected, for purposes to which you have subsequently consented, or as otherwise permitted or required by law.
We do not sell personal information.
Access to personal information within our organization is limited to individuals who reasonably require access for legitimate business purposes.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including to:
Provide and administer educational services
Maintain appropriate business and transaction records
Comply with applicable legal, tax, and accounting obligations
Respond to enquiries, complaints, or disputes
Establish, exercise, or defend legal rights
Retention periods may vary depending on the nature of the information, the purposes for which it was collected, and applicable legal requirements.
When personal information is no longer reasonably required, we take appropriate measures to securely delete, anonymize, or otherwise dispose of it.
Accuracy of Personal Information
We take reasonable steps to ensure that personal information used by us is as accurate, complete, and up to date as reasonably necessary for the purposes for which it is used.
You may contact us to request correction of personal information that you believe is inaccurate or incomplete.
Your Privacy Rights
Subject to applicable law, you may request information about the personal information we hold about you and how it has been used or disclosed.
You may also:
Request access to personal information we hold about you
Request correction of inaccurate or incomplete personal information
Withdraw consent to certain uses or disclosures of personal information, subject to applicable legal or contractual restrictions and reasonable notice
Ask questions about how your personal information is collected, used, disclosed, retained, or protected
Challenge our compliance with applicable privacy requirements
Make a complaint regarding our privacy practices
We may need to verify your identity before responding to an access or correction request.
In certain circumstances permitted by law, access to some information may be limited or refused. Where required, we will explain the reason for such a decision.
To exercise your privacy rights or make a privacy-related enquiry or complaint, please contact:
Privacy Accountability and Complaints
Neuroplastic Training Ltd. is responsible for personal information under its control.
Privacy enquiries, access or correction requests, and complaints concerning our privacy practices may be submitted to:
Privacy Officer
Neuroplastic Training Ltd.
80 Atlantic Avenue, 4th Floor
Toronto, Ontario M6K 1X9
Canada
Email: [email protected]
Telephone: +1 (647) 576-7972
We will review privacy complaints and respond in accordance with applicable privacy legislation.
If you are not satisfied with our response, you may also have the right to contact the Office of the Privacy Commissioner of Canada or another privacy regulator with jurisdiction over the matter.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, modification, or destruction.
The safeguards applied are appropriate to the nature and sensitivity of the information and the systems through which it is processed.
Access to personal information is limited to persons who reasonably require access for legitimate operational purposes.
While we take reasonable measures to protect personal information, no electronic system, method of storage, or method of transmission can be guaranteed to be completely secure.
Relationship with other websites
Farias Technique is operated by Neuroplastic Training Ltd., which also operates the Dystonia Recovery Program, an educational platform providing online educational programs and digital learning resources.
Farias Technique and the Dystonia Recovery Program are operated as separate services and maintain separate participant registrations, booking systems, payment records, mailing lists, customer records, and communications.
Personal information collected through www.fariastechnique.com is collected and used for the operation of Farias Technique and is not automatically shared with the Dystonia Recovery Program.
If you choose to participate in services offered through both platforms, you may be required to register separately and provide the information necessary for each service.
Age Requirement
Farias Technique services are intended exclusively for adults aged 18 years or older.
We do not knowingly accept registrations from, or provide services to, individuals under the age of 18. If we become aware that personal information has been collected from an individual under the age of 18, we will take appropriate steps to delete the information, subject to any applicable legal requirements.
Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our services, privacy practices, technology, service providers, or applicable legal requirements.
The current version will be made available on this page together with the date of the latest revision.
Where a material change affects how we collect, use, or disclose personal information and additional consent is required by applicable law, we will take appropriate steps to obtain that consent.